Is your salmon really better than what I buy at the grocery store?

Yes. Most wild salmon sold in grocery stores travels through multiple processors and distributors. Our salmon is caught by us, pressure bled and blast frozen on our boat the same day it comes out of the water, and shipped directly to your door. No middlemen, no mystery.

What is pressure bleeding and why do you do it?

Pressure bleeding uses a precise jet of clean, cold seawater to flush blood completely out of a fish's circulatory system immediately after it is caught. Blood left in salmon flesh is the primary cause of fishy taste, dull color, and soft texture. Fully pressure bled salmon tastes cleaner and looks brighter.

What does blast frozen at sea mean, and is frozen fish actually as good as fresh?

Blast freezing drives the core temperature of the fish down to well below zero in a matter of hours, preventing ice crystals from rupturing cell walls. This locks the fish in a perfect state with texture, flavor, and nutrition fully intact, making it superior to 'fresh' fish that has been sitting in grocery cases for a week.

Is your wild Alaskan salmon sushi grade?

Yes. Every Parker's salmon is pressure bled immediately after catch to halt bacterial growth, then blast frozen at sea to temperatures that meet and exceed FDA recommendations for raw consumption. It arrives ready to eat raw, cure into gravlax, or slice for poke bowls.

Refund policy

Refund & Return Policy

Perishable Products (Seafood)

Due to the highly perishable nature of our seafood products, all sales of perishable items are final.

Perishable items are non-returnable and non-refundable unless they arrive damaged, incorrect, or unsafe upon delivery.

If there is an issue with your order, you must notify us within 48 hours of confirmed delivery.

Damaged, Thawed, or Incorrect Orders

To report an issue, you must contact us within 48 hours of delivery and provide clear photos of:

The product(s), including any visible damage
The interior packaging
The exterior shipping box
The shipping label

Photos must clearly show the condition of the items at the time of delivery.

Claims are typically reviewed within 1–3 business days.

Once reviewed, we may offer a replacement, store credit, or refund depending on the situation. Claims submitted after 48 hours or without sufficient documentation may not be eligible for resolution.

We may request additional photos or information to properly review your claim.

Shipping & Transit Conditions

All seafood is carefully packaged with insulation and cooling materials to maintain safe temperatures during transit.

Orders are shipped on a structured weekly schedule to help ensure products arrive in proper condition.

While we carefully time our Tuesday shipping schedule to prevent extended transit periods, shipping delays due to weather or carrier issues may occasionally occur.

If a transit delay impacts the temperature and safety of your seafood upon arrival, please contact us within 48 hours of delivery with photos so we can initiate a claim and offer a replacement or store credit where appropriate.

Customers are responsible for ensuring that someone is available to receive the package and properly store the contents upon delivery.

Seafood is highly perishable and must be opened and properly refrigerated or frozen immediately upon delivery. Failure to promptly retrieve and store the package may impact product quality and may affect eligibility for a resolution.

Non-Perishable Items

Non-perishable items may be returned within 14 days of delivery if they are unused, unopened, and in original condition.

Customers are responsible for return shipping costs on non-perishable returns, and no restocking fees will be applied.

Return instructions will be provided once the return request is approved.

Refund Processing

Approved refunds will be issued to the original payment method within 5–10 business days, depending on your financial institution.

We reserve the right to deny refund requests that do not meet the conditions outlined in this policy and to limit repeated claims.

How to Request a Refund

To initiate a request, contact us at:

kenparker70@gmail.com

Please include:

Order number
Description of the issue
Photos

Business Information

Parker’s Wild Alaskan Seafood
9577 W 5 Mile Rd
Branch, Michigan 49402
United States

Policy Agreement

By placing an order, you agree to this Refund and Return Policy.

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